Controlling food cost ensures profitability. High food cost can reduce your bottom line, even if your sales are good. It’s a critical metric for financial health.

A hotel consultant provides expert guidance on operations, strategy, marketing, staff management, financial performance, and guest experience to help hotels operate more efficiently and profitably.

We offer both. Depending on your needs, we can provide one-time audits and recommendations or ongoing support and implementation assistance.

Yes. Guests often notice inconsistencies in service, lack of personalized attention, or inexperienced staff, all of which can harm the guest experience and brand loyalty.

At GoAudits Limited, we offer operational audits, staff training, and tailored POS system reviews to help restaurants manage and monitor voided bills effectively — minimizing risk and improving profitability.

Success depends on excellent customer service, effective cost control, staff training, strong marketing, and creating memorable guest experiences.

Well-trained staff provide consistent service, handle guests professionally, and improve the overall guest experience. Training also reduces staff turnover.

Technology improves efficiency and guest experience. Examples include online booking systems, mobile check-in, digital menus, property management systems, and guest feedback platforms.

Hiring a consultant ensures an unbiased, professional, and standardized recruitment process. It saves time for management, improves candidate quality, and reduces the risk of poor hiring decisions.

1. Structured interview questions

2. Competency-based assessments

3. Equal opportunity compliance

4. Standard evaluation forms

5. Clear scoring criteria

1. Personalized amenities (pillows, welcome notes).

2. Preference tracking for returning guests.

3. 24-hour room service or guest support line.

1. ✅ Quality control – ensures every delivery meets required standards.

2. ✅ Cost control – prevents overpricing and waste.

3. ✅ Vendor accountability – suppliers must meet agreed requirements.

4. ✅ Consistency – same standard regardless of supplier or staff change.

5. ✅ Audit compliance – easier verification of received goods vs. purchase orders.

1. Makes it easy to spot deviations (wrong quality, short supply, substitution).

2. Provides evidence in supplier disputes.

3. Ensures compliance with health & safety regulations (ISO, HACCP).

4. Forms part of the internal control system in hotels.

A feasibility study is an in-depth analysis to determine if a proposed project or business idea is practical, financially viable, and sustainable before significant resources are committed.

A feasibility study evaluates if an idea can work. A business plan provides a roadmap on how it will work. In many cases, feasibility comes first, followed by the business plan.

It helps determine if the investment will attract enough guests, generate profits, and compete successfully. It also reassures investors, lenders, and partners that the project is well-planned.

Specialized hospitality consultants (like GoAudits Limited) with expertise in market analysis, operations, and financial modeling. Independent third-party studies add objectivity and credibility with financiers.

They help identify leakages, fraud, inefficiencies, and compliance gaps while improving profitability, accountability, and overall guest experience.

Absolutely. Audits can be tailored to focus on specific areas such as food & beverage, housekeeping, cash controls, or compliance, depending on your needs.

VIPs enhance the hotel’s image and can become loyal ambassadors. Ensuring a seamless, personalized, and memorable arrival experience is key to reputation, guest satisfaction, and repeat business.

Through guest feedback, service recovery tracking, repeat bookings, and positive mentions in online reviews or brand surveys.

An organizational chart (org chart) is a visual diagram that shows the structure of an organization, outlining roles, responsibilities, and reporting relationships among staff.

It clarifies who reports to whom, prevents overlapping duties, ensures accountability, and supports smooth communication. In hotels, it helps manage large teams across multiple departments like front office, housekeeping, and food & beverage.

They outline career paths (e.g., waiter → restaurant supervisor → F&B manager), helping staff see growth opportunities and motivating them to improve.

It’s a strategic staffing plan that outlines the number of employees, required skills, roles, and training needed to deliver excellent guest experiences in hotels, resorts, and other hospitality businesses.

Yes. By aligning staffing with occupancy forecasts, hotels avoid unnecessary labor costs while still meeting service standards.