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GoAudits Limited is one of the leading hospitality management consulting experts providing business solutions to private and corporate clients in Hospitality, Travel and Tourism Industry. We are committed to helping organizations accelerate...
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Planning for Profitable Hotel Operations. In today’s competitive hospitality market,...
Read MoreIn the fast paced and guest focused world of hospitality, your team is everything. A single bad...
Read MoreStreamlining Hotel Kitchen Operations. A busy hotel kitchen is the beating heart of your food...
Read MoreTips for Hiring and Training Kitchen Staff. In the world of hospitality, the kitchen is more...
Read MoreMastering Food and Beverage Cost Control. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreThe Secret to Higher Profits in Food & Beverage. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreThe Hidden Cost of Broken Management in Hotels. In the hospitality industry, leadership...
Read MoreHow to Handle Walkouts and Unpaid Bills in the Hotel’s Food & Beverage Section. Every...
Read MoreUnderstanding and Reducing Turnover in Hospitality. The hospitality industry is known for its...
Read MoreHow Workplace Gossip is Undermining Your Hotel. Published by: GoAudits Limited. Contact:...
Read MoreThe Hidden Costs of Handling Customer Issues in Hotels. In the hospitality world, customer...
Read MoreIn today’s fast-evolving hospitality industry, success is no longer guaranteed by charm and a...
Read MoreHow to Build a Recruitment Funnel That Works. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreStrategic HR Planning in the Hospitality Industry. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreReal Sustainability in Hotels. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreA Necessary Control or Hidden Leak?. In the hustle of restaurant operations, voiding a bill...
Read MoreTurning Customer Feedback into Gold. In the hospitality industry, complaints are often viewed as...
Read MoreNavigating Hospitality to Uncontested Success. In a saturated hospitality market where hotels,...
Read MoreWhy One Great Service Moment Is Not Enough. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreGuest or Ghost? The Dangers of Ignoring Silent Complaints. By GoAudits Limited |...
Read MoreBuilding a Customer-Centric Hotel Team. At the heart of every successful hotel is a team that...
Read MoreBreathing New Life into Underperforming Hotels. By GoAudits Limited | Hospitality Management...
Read MoreWhy Menu Knowledge Is Key to Exceptional Service. By GoAudits Limited | www.goaudits.co.ke |...
Read MoreSpotting and Resolving Unspoken Conflicts in Your Hotel Team. By GoAudits Limited |...
Read MoreHow Feasibility Studies Shape Successful Hotels. In the hospitality industry, a great hotel...
Read MoreControls at Every Stage of Your Hotel’s Food Supply Chain. By GoAudits Limited. Running...
Read MoreA Chef’s Guide to Popular Meat Cuts in Hotels. By GoAudits Limited – Hospitality...
Read MoreDisagreements in the workplace are inevitable—especially in fast-paced sectors like...
Read MoreThe Hotel Banqueting Process Explained. Banqueting is one of the most profitable and prestigious...
Read MoreUnderstanding Kenya’s Public Health Requirements. By GoAudits Limited –...
Read MoreWhy Hotels Need a 360° View. Introduction. In the world of hospitality, every department...
Read MoreWhy Hotels Need a 1% Better Mindset. In hospitality, success rarely comes from one big change....
Read MoreLessons Every Hotel Manager Can Apply Today. Hospitality is all about people—guests,...
Read MoreWhy Every Guest Must Feel Like the Only Guest. In today’s competitive hospitality...
Read MoreThe Secret to Running a Hotel Smoothly. Running a hotel is like conducting an orchestra. Every...
Read MoreHow Hotels Can Achieve Big Results with Clear Goals. In the fast-moving world of hospitality,...
Read MoreBackground. Serenity Hills Resort, located in a popular safari destination, had enjoyed steady...
Read MoreRunning a hotel or restaurant in Kenya can be rewarding, but it also comes with unique challenges....
Read MoreStrengthening Collaboration Through Team Building at Horizon Resorts. Background. Horizon...
Read MoreControlling food cost ensures profitability. High food cost can reduce your bottom line, even if your sales are good. It’s a critical metric for financial health.
A hotel consultant provides expert guidance on operations, strategy, marketing, staff management, financial performance, and guest experience to help hotels operate more efficiently and profitably.
We offer both. Depending on your needs, we can provide one-time audits and recommendations or ongoing support and implementation assistance.
Yes. Guests often notice inconsistencies in service, lack of personalized attention, or inexperienced staff, all of which can harm the guest experience and brand loyalty.
At GoAudits Limited, we offer operational audits, staff training, and tailored POS system reviews to help restaurants manage and monitor voided bills effectively — minimizing risk and improving profitability.
Success depends on excellent customer service, effective cost control, staff training, strong marketing, and creating memorable guest experiences.
Well-trained staff provide consistent service, handle guests professionally, and improve the overall guest experience. Training also reduces staff turnover.
Technology improves efficiency and guest experience. Examples include online booking systems, mobile check-in, digital menus, property management systems, and guest feedback platforms.
Hiring a consultant ensures an unbiased, professional, and standardized recruitment process. It saves time for management, improves candidate quality, and reduces the risk of poor hiring decisions.
1. Structured interview questions
2. Competency-based assessments
3. Equal opportunity compliance
4. Standard evaluation forms
5. Clear scoring criteria
1. Personalized amenities (pillows, welcome notes).
2. Preference tracking for returning guests.
3. 24-hour room service or guest support line.
1. ✅ Quality control – ensures every delivery meets required standards.
2. ✅ Cost control – prevents overpricing and waste.
3. ✅ Vendor accountability – suppliers must meet agreed requirements.
4. ✅ Consistency – same standard regardless of supplier or staff change.
5. ✅ Audit compliance – easier verification of received goods vs. purchase orders.
1. Makes it easy to spot deviations (wrong quality, short supply, substitution).
2. Provides evidence in supplier disputes.
3. Ensures compliance with health & safety regulations (ISO, HACCP).
4. Forms part of the internal control system in hotels.