Latest Blogs
Stay updated with our latest insights and articles.
Revenue Growth Starts with Strategy
Planning for Profitable Hotel Operations. In today’s competitive hospitality market,...
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The Cost of a Bad Hire in Hospitality and How to Avoid It
In the fast paced and guest focused world of hospitality, your team is everything. A single bad...
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From Chaos to Control
Streamlining Hotel Kitchen Operations. A busy hotel kitchen is the beating heart of your food...
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Staffing the Heart of Your Hotel
Tips for Hiring and Training Kitchen Staff. In the world of hospitality, the kitchen is more...
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Cracking the Code
Mastering Food and Beverage Cost Control. By GoAudits Limited | www.goaudits.co.ke |...
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Menu Engineering
The Secret to Higher Profits in Food & Beverage. By GoAudits Limited | www.goaudits.co.ke |...
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When Leadership Fails
The Hidden Cost of Broken Management in Hotels. In the hospitality industry, leadership...
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The Vanishing Guest
How to Handle Walkouts and Unpaid Bills in the Hotel’s Food & Beverage Section. Every...
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Why Hotel Staff Keep Quitting
Understanding and Reducing Turnover in Hospitality. The hospitality industry is known for its...
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The Silent Saboteur
How Workplace Gossip is Undermining Your Hotel. Published by: GoAudits Limited. Contact:...
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When Complaints Take a Toll
The Hidden Costs of Handling Customer Issues in Hotels. In the hospitality world, customer...
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Why Every Hospitality Business Needs a consultant
In today’s fast-evolving hospitality industry, success is no longer guaranteed by charm and a...
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From CV to Culture
How to Build a Recruitment Funnel That Works. By GoAudits Limited | www.goaudits.co.ke |...
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The Workforce Blueprint
Strategic HR Planning in the Hospitality Industry. By GoAudits Limited | www.goaudits.co.ke |...
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Beyond Towels and Lights
Real Sustainability in Hotels. By GoAudits Limited | www.goaudits.co.ke |...
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Voiding Bills in a Restaurant
A Necessary Control or Hidden Leak?. In the hustle of restaurant operations, voiding a bill...
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Complaint is a Gift
Turning Customer Feedback into Gold. In the hospitality industry, complaints are often viewed as...
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Blue Ocean Strategy
Navigating Hospitality to Uncontested Success. In a saturated hospitality market where hotels,...
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Consistency is King
Why One Great Service Moment Is Not Enough. By GoAudits Limited | www.goaudits.co.ke |...
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Guest or Ghost
Guest or Ghost? The Dangers of Ignoring Silent Complaints. By GoAudits Limited |...
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Train Like You Host
Building a Customer-Centric Hotel Team. At the heart of every successful hotel is a team that...
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Hotel Turnaround Services
Breathing New Life into Underperforming Hotels. By GoAudits Limited | Hospitality Management...
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More Than a List
Why Menu Knowledge Is Key to Exceptional Service. By GoAudits Limited | www.goaudits.co.ke |...
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Silent Tensions
Spotting and Resolving Unspoken Conflicts in Your Hotel Team. By GoAudits Limited |...
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From Vision to Viability
How Feasibility Studies Shape Successful Hotels. In the hospitality industry, a great hotel...
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From Supplier to Plate
Controls at Every Stage of Your Hotel’s Food Supply Chain. By GoAudits Limited. Running...
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From Ribeye to Tenderloin
A Chef’s Guide to Popular Meat Cuts in Hotels. By GoAudits Limited – Hospitality...
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How to Handle Workplace Disputes Within the Law
Disagreements in the workplace are inevitable—especially in fast-paced sectors like...
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From Planning to Service
The Hotel Banqueting Process Explained. Banqueting is one of the most profitable and prestigious...
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Food Handlers and the Law
Understanding Kenya’s Public Health Requirements. By GoAudits Limited –...
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Seeing the Whole Elephant
Why Hotels Need a 360° View. Introduction. In the world of hospitality, every department...
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Small Habits Big Impact
Why Hotels Need a 1% Better Mindset. In hospitality, success rarely comes from one big change....
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Leaders Eat Last
Lessons Every Hotel Manager Can Apply Today. Hospitality is all about people—guests,...
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The Customer Cult in Hospitality
Why Every Guest Must Feel Like the Only Guest. In today’s competitive hospitality...
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Business Process Mapping
The Secret to Running a Hotel Smoothly. Running a hotel is like conducting an orchestra. Every...
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Measure What Matters
How Hotels Can Achieve Big Results with Clear Goals. In the fast-moving world of hospitality,...
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Improving Profitability in a Resort Case Study
Background. Serenity Hills Resort, located in a popular safari destination, had enjoyed steady...
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10 Common Mistakes Hotels and Restaurants in Kenya Make and How to Fix Them
Running a hotel or restaurant in Kenya can be rewarding, but it also comes with unique challenges....
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Team Building Case Study
Strengthening Collaboration Through Team Building at Horizon Resorts. Background. Horizon...
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Contactless Technology
The New Normal in Guest Services. By GoAudits Limited. In recent years, few trends have...
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Why Quarterly Refresher Courses Are the Secret Ingredient to Service Excellence
In the hospitality industry, service excellence is non-negotiable. Guests don’t just purchase...
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How Organizational Charts Drive Efficiency in Hotels
In hospitality, where hundreds of moving parts must come together seamlessly, efficiency is...
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Why Guest Satisfaction Matters in Hospitality
Guest satisfaction reflects how well your property meets or exceeds expectations. In an industry...
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Wine Pairing by Food Category
A Guide to Perfect Matches. Food and wine pairing is often described as an art, but...
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The Importance of Hotel Aesthetics in Guest Experience
In hospitality, a guest’s journey begins long before check-in. The first thing travelers...
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