"Turning Data into Direction".
We begin with a comprehensive analysis of business’s current state, evaluating its operations, financial performance, market positioning, and customer satisfaction levels. This diagnostic phase is crucial for identifying both strengths to build upon and areas in need of improvement. Armed with this information, we provide strategic insights tailored to the businesses’ specific challenges and goals, crafting actionable plans that drive growth, efficiency and profitability.
CORE FOCUS AREAS
Front Office
1. Guest flow optimization
2. Data-driven recommendations for reducing check-in/out time
3. Upselling strategies and guest retention insights
4. Front desk staff efficiency evaluation
Housekeeping
1. Room turnaround time analysis
2. Cost-saving recommendations on laundry and supplies
3. Staffing models to improve shift coverage and quality
4. Cleanliness scoring aligned with guest satisfaction trends
Food & Beverage
1. Menu profitability and pricing strategy
2. Inventory shrinkage analysis and control plans
3. Service flow and guest dining experience enhancement
4. Compliance gap analysis in food safety and hygiene
Maintenance & Engineering
1. Lifecycle analysis of key equipment
2. Energy usage audits and sustainability upgrades
3. Maintenance cost benchmarking
4. Risk analysis on system downtimes and repairs
Security
1. Gap assessment in current security protocols
2. Emergency preparedness and response audit
3. Compliance with health and safety laws
4. Risk mitigation strategies and incident trend reports
Finance & Accounts
1. Revenue leakage points and control mechanisms
2. Profitability analysis per department
3. Cost control strategies and budget alignment
4. Financial process streamlining
Human Resources
1. Workforce productivity and engagement analysis
2. Turnover and retention trend reports
3. Training ROI evaluations
4. Policy compliance and audit of internal controls
Sales & Marketing
1. Competitive positioning and brand visibility audits
2. Channel performance analysis (direct vs OTA vs corporate)
3. Guest review sentiment tracking and response plans
4. Strategic sales pipeline review and conversion rates
Leisure Facilities (Spa, Gym, Pool)
1. Utilization rate analysis
2. Membership and guest feedback insights
3. Scheduling and resource optimization
4. Service packaging strategy
Our Approach:
a. Data Collection – On-site visits, system audits, staff interviews
b. Performance Benchmarking – Against industry standards
c. Gap Identification – Where operations fall short
d. Strategic Recommendations – Clear, prioritized action plans
e. Follow-Up & Support – Guidance in implementation
✅ Why Work with GoAudits?
✔ Hospitality specialists with hands-on operational knowledge
✔ Action-oriented reporting, not just theory
✔ Customized strategies for boutique hotels, resorts, and chains
✔ Confidentiality and integrity in all audits